Privacy Policy
This Privacy Policy ("Policy") applies to the website located at, Fabindia stores (India market), and any other websites, or digital forms owned or operated by Fabindia Limited. This Privacy Policy ("Policy") describes how Fabindia Limited and its subsidiaries and affiliated companies (collectively referred to as the "Company") collect, use and disclose personal information of customers through our websites, mobile apps and online services, and other websites and online services that link to this policy (collectively, the "Sites"), through our programs and in our physical stores ("Services").
What type of information does the company collect?

Personal information that may be collected by the company may include:

  • Your first and last name, username, password, email address, postal address, phone number, birthday, anniversary, demographic information, and any other information you choose to give us.
  • Fabfamily program enrollment information and the Fabfamily program account

We may also collect information about you such as:

  • If you buy goods or services at our stores or through are program or otherwise - what you buy, where you buy, how frequently you buy and rewards you earn.
  • If you take a survey or interact with us in various other ways – feedback about your experience, demographics information and information about subjects that may interest you.
  • We may automatically collect website use information when you visit our Sites. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies and Web beacons. Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites. Web beacons are electronic images that may be used on our Sites or in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon. We may also use Local Shared Objects (Flash cookies). The Company may also collect aggregated data or anonymized data that does not directly identify you.

    We may combine information we collect about you with information we receive from third parties.

    All such information shall be collected by us and retained on our servers.

    How does the company use personal information about you?

    We may use information about you for purposes described in this Policy or disclosed to you on our Sites or in the Fabfamily program or with our Services. For example, we may use information about you to:

    • Process and manage your purchase and use of our products and services, including your accounts and program participation.
    • Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Sites, or take other actions in response to your inquiries or other Site activities.
    • Create personalized promotions by combining your personal information with non-personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
    • Communicate with you about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.
    • Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.
    Does the company share personal information with third parties?

    Fabindia collects your information in order to provide services to you, comply with our legal obligations, and to improve our products and services. We do not sell, rent or share your personally identifiable information to or with third parties in any way other than as disclosed in this Privacy Policy. We do not sell or otherwise provide Personal Information to other companies for the marketing of their own products or services. The Company shares your personal information in limited ways, such as:

    • We may share the information with companies that provide support services to us (such as credit card processors, mailing houses, human resource support, customer relationship management agency or website hosts or data managers), that help us market our products and services (such as email vendors, loyalty program support, etc.) and the Company or its affiliates. These entities may use information about you to perform their functions on our behalf. We only share the Personal Information which is necessary for them to perform those services. We require any company with which we may share Personal Information to protect that data in a manner consistent with this policy and to limit the use of such Personal Information to the performance of services for Fabindia.
    • We may disclose specific information (i) upon lawful request, in response to legal process, and when required to comply with laws, (ii) to enforce our agreements, corporate policies, and terms of use or (iii) to protect the rights, property or safety of the Company, our employees, agents, customers, and others.
    • In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the transfer of some or all of our business assets, we may disclose personal information to those involved in the negotiation or transfer.
    • In certain situations, the Company may be required to disclose personal data in response to lawful requests by public authorities. Where required by law (like to comply with a warrant, court order, or legal notice served on the Company, and when we believe that disclosure is necessary to protect our rights, avoid litigation, protect your safety or the safety of others, investigate fraud, and/or respond to a government request. We may also disclose information about you if we determine that such disclosure should be made for reasons of national security, law enforcement, or other issues of public importance.
    Data Retention

    We will retain your information for as long as your account is active, your information is needed to provide you services, or as required to fulfil our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us at We will respond to your request within a reasonable time. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

    Unsubscribe/Opt Out

    You may opt out of receiving Fabindia's email updates, newsletters and/or partner emails by clicking on the 'My Profile' link on the website and marking the appropriate selections. The choice to opt out of such communications is also available during the sign-up process. Fabindia will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, order related notifications and emails automatically triggered by actions you took on the Site. Generally, you may not opt-out of these communications, which are not promotional in nature.

    You can usually choose to set your browser to warn you when a cookie is being sent or to remove or reject cookies. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookie settings. If you choose to remove or reject cookies, it will affect many features or Services on our Sites.

    Further, you can choose to withdraw your consent to the use / disclosure/ retention of such information. In such a case, however the Company will have the option not to provide the goods or services, for the provision of which, the consent to use the information was sought.

    Protection of your personal information

    The Personal Information that you provide in connection with the use of the Site is protected in several ways. It resides on secure servers that only selected Fabindia personnel have access to via password. Your Personal Information is encrypted whenever it is transmitted to Fabindia. Sensitive information (such as credit card number) are entered directly on the bank and payment gateway sites, which are compliant with PCI DSS & RBI norms. We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. We ensure all possible measures and follow best practices regarding the protection and security of sensitive Personal Information that we collect, process and store. If you have any questions, doubts or confusion in regard to any of the terms set out here in the privacy policy, please seek clarifications from us via email We will get back to you within a reasonable time.

    Updating Your Personal Information

    You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by logging in to the My Account section on and clicking on the link, 'My Profile', where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting the the Fabindia support team at We will respond to your request within a reasonable time. Please note that we do not store your credit/debit card information in your personal profile.

    We welcome your questions, comments and concerns about privacy.

    Our Customer Relations can be contacted by phone at +91-80104 88888, via email at or by postal mail to: Fabindia Limited Customer Care C-42, Okhla Industrial Estate Phase 2, New Delhi – 110020